---
title: Home Lending | Truv Help Center
description: Overview of Truv’s verification suite for home lending workflows.
---

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1. [Truv Help Center](https://help.truv.com/)
2. [Home Lending](https://help.truv.com/home-lending)

# Home Lending

 Overview of Truv’s verification suite for home lending workflows.

## FAQs

- [What is the difference Between Employer-Level vs. Borrower-Level Reports in Truv?](https://help.truv.com/what-is-the-difference-between-employer-level-vs.-borrower-level-reports-in-truv)
- [Can I pre-fill a specific employer for an applicant while still allowing them to search for others?](https://help.truv.com/can-i-pre-fill-a-specific-employer-for-an-applicant-while-still-allowing-them-to-search-for-others)
- [Add Another Account Feature: Client Flexibility Mid-Verification for Home Lending](https://help.truv.com/additional-accounts)
- [How do I know if the email or SMS was delivered and if the borrower clicked it?](https://help.truv.com/how-do-i-know-if-the-email-or-sms-was-delivered-and-if-the-borrower-clicked-it)
- [What is "Current as of" date in Truv Report?](https://help.truv.com/what-is-current-as-of-date-in-truv-report)
- [Can I verify my own Employment?](https://help.truv.com/can-i-verify-my-own-employment)
- [Are Truv assets accepted by Fannie Mae and Freddie Mac?](https://help.truv.com/-are-truv-assets-accepted-by-fannie-mae-and-freddie-mac)
- [Best practices for contacting Truv's customer support.](https://help.truv.com/best-practices-for-contacting-truvs-customer-support)
- [Is what you're doing legal?](https://help.truv.com/is-what-youre-doing-legal)
- [I would like a copy of Truv's SOC2 Type II or other security and privacy reports.](https://help.truv.com/i-would-like-a-copy-of-truvs-soc2-type-ii-or-other-security-and-privacy-reports)
- [Can I cancel an employer within an Order of multiple employers?](https://help.truv.com/can-i-cancel-an-employer-within-an-order-of-multiple-employers)
- [Can a Truv Order Link be resent?](https://help.truv.com/can-a-truv-order-link-be-resent)
- [The option to upload my documents is not available, can I send an email with a copy of my paystubs?](https://help.truv.com/the-option-to-upload-my-documents-is-not-available-can-i-send-an-email-with-a-copy-of-my-paystubs)
- [My payroll provider can only be access via VPN/intranet, how do I connect?](https://help.truv.com/my-payroll-provider-can-only-be-access-via-vpn/intranet-how-do-i-connect)
- [The customer connects an employer different from the requested](https://help.truv.com/the-customer-connects-an-employer-different-from-the-requested)
- [Why am I receiving an error when attempting to reverify an order?](https://help.truv.com/why-am-i-receiving-an-error-when-attempting-to-reverify-an-order)
- [Can I update a borrower's information after creating an order?](https://help.truv.com/can-an-email-be-re-entered-if-there-is-a-typo)
- [My order status: no data](https://help.truv.com/my-order-status-no-data-1)
- [How do I submit to GSE](https://help.truv.com/how-do-i-submit-to-gse)

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## Orders

- [Can I access monthly bank statements from a Verification of Assets (VOA) report?](https://help.truv.com/can-i-access-monthly-bank-statements-from-a-verification-of-assets-voa-report)
- [What are Orders in Truv?](https://help.truv.com/what-are-orders-in-truv)
- [Creating an Order from the Dashboard](https://help.truv.com/creating-an-order-from-the-dashboard)
- [Required and optional fields for Orders](https://help.truv.com/required-and-optional-fields-for-orders)
- [Order notifications (email & SMS)](https://help.truv.com/order-notifications-email-sms)
- [Creating an Order using the API](https://help.truv.com/how-do-i-cancel-an-order-1)
- [Using the ‘Upload order’ function in the Dashboard](https://help.truv.com/using-the-upload-order-function-in-the-dashboard)
- [Refresh Order Data](https://help.truv.com/refresh-order-data)
- [Order status update emails](https://help.truv.com/order-created-and-status-update-emails)
- [Order statuses explained (pending, sent, completed, etc.)](https://help.truv.com/order-statuses-explained-pending-sent-completed-etc)
- [Email and SMS reminders for Orders](https://help.truv.com/email-and-sms-reminders-for-orders)
- [Creating an Order using Encompass](https://help.truv.com/creating-an-order-using-encompass)
- [How Do I Cancel an Order?](https://help.truv.com/how-do-i-cancel-an-order-2)

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## Encompass Integration

- [Why Can’t I Refresh a VOE Order into a VOIE?](https://help.truv.com/why-cant-i-refresh-a-voe-order-into-a-voie)
- [How do I configure and display employment duration requirements to my clients?](https://help.truv.com/how-do-i-configure-and-display-employment-duration-requirements-to-my-clients)
- [How to Update a Borrower's Email Address for Active Orders](https://help.truv.com/how-to-update-a-borrowers-email-address-for-active-orders)
- [How can I locate and resend a current verification link to an applicant?](https://help.truv.com/how-can-i-locate-and-resend-a-current-verification-link-to-an-applicant)
- [How do I fix Truv pulling the incorrect employer or financial institution from the 1003 URLA form?](https://help.truv.com/how-do-i-fix-truv-pulling-the-incorrect-employer-or-financial-institution-from-the-1003-urla-form)
- [How do I create Multi-Product Orders in Encompass?](https://help.truv.com/how-do-i-create-multi-product-orders-in-encompass)
- [How to Request and Download Bank Statements for Verification of Assets (VOA)](https://help.truv.com/how-to-request-and-download-bank-statements-for-verification-of-assets-voa)
- [How to Request Additional Paystubs via Encompass](https://help.truv.com/requesting-additional-paystubs)
- [How to Cancel a Pending or Sent Order in Encompass](https://help.truv.com/how-to-cancel-a-pending-or-sent-order-in-encompass)
- [Utilizing Bank-Derived Income Insights in Encompass](https://help.truv.com/utilizing-bank-derived-income-insights-in-encompass)
- [Only create ASO orders if all employers match ‘current’ and ‘success rate’ critera](https://help.truv.com/only-create-aso-orders-if-all-employers-match-current-and-success-rate-critera)
- [How to automate income and asset verification for applications started in the Consumer Connect portal](https://help.truv.com/how-can-i-automate-income-and-asset-verification-for-applications-started-in-the-consumer-connect-portal)
- [Digital Verification of Employment (DVOE)](https://help.truv.com/digital-verification-of-employment-dvoe)
- [How to compare and overwrite Truv Data in Encompass ?](https://help.truv.com/how-to-compare-and-overwrite-truv-data-in-encompass-)
- [How do I get Status updates for ASO orders?](https://help.truv.com/how-do-i-get-status-updates-for-aso-orders)
- [How do I submit Truv VOA to GSEs?](https://help.truv.com/how-do-i-submit-truv-voa-to-gses)
- [Locked status in Encompass loan](https://help.truv.com/locked-status-in-encompass-loan)
- [If you enter an email will the person placing the order receive a notification?](https://help.truv.com/if-you-enter-an-email-will-the-person-placing-the-order-receive-a-notification)
- [Will additional borrower pairs be listed?](https://help.truv.com/will-additional-borrower-pairs-be-listed)
- [Does the fee fluctuate based on the number of employers selected when requesting VOE?](https://help.truv.com/does-the-fee-fluctuate-based-on-the-number-of-employers-selected-when-requesting-voe-1)
- [How do I setup automated service ordering (ASO) of Truv with Encompass®?](https://help.truv.com/how-do-i-setup-automated-service-ordering-aso-of-truv-with-encompass)
- [How do I integrate Truv with Encompass® by ICE Mortgage Technology®?](https://help.truv.com/how-do-i-integrate-truv-with-encompass-by-ice-mortgage-technology)
- [How do I refresh an order via Encompass?](https://help.truv.com/how-do-i-refresh-an-order-via-encompass)
- [Can I add email addresses to receive status updates in Encompass?](https://help.truv.com/can-i-add-the-email-addresses-that-receive-status-updates-in-encompass)
- [How do I Check Coverage in Encompass?](https://help.truv.com/how-do-i-access-the-coverage-guide-directly-from-encompass)
- [How to Configure Document Mapping in Encompass](https://help.truv.com/how-to-configure-document-mapping-in-encompass)
- [How to create a VOA order in Encompass](https://help.truv.com/how-to-create-a-voa-order-in-encompass)
- [How does borrower Experience look for VOA](https://help.truv.com/how-does-borrower-experience-look-for-voa)
- [How do I set up Truv in Encompass?](https://help.truv.com/how-do-i-set-up-truv-in-encompass)
- [Re‑generate vs Re‑verify for VOA in Encompass — What’s the difference?](https://help.truv.com/re-generate-vs-re-verify-for-voa-in-encompass-whats-the-difference)
- [How to Re-verify VOA order in Encompass ?](https://help.truv.com/how-to-re-verify-voa-order-in-encompass)
- [How to Re‑generate a VOA report with existing data in Encompass ?](https://help.truv.com/how-to-re-generate-a-voa-report-with-existing-data-in-encompass)

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## Blend Integration

- [How to Access Truv Returned Results in Encompass](https://help.truv.com/how-to-access-truv-returned-results-in-encompass)
- [How to Use Truv Follow-Up Tasks in Blend](https://help.truv.com/how-to-use-truv-follow-up-tasks-in-blend)
- [How to Open the Truv VOIE Task in Blend](https://help.truv.com/how-to-open-the-truv-voie-task-in-blend)
- [How to Complete Income Verification through Truv in Blend](https://help.truv.com/how-to-complete-income-verification-through-truv-in-blend)
- [How to Access Truv Returned Results in Blend](https://help.truv.com/how-to-access-truv-returned-results-in-blend)
- [How to Handle a Failed or Expired Truv Verification in Blend](https://help.truv.com/how-to-handle-a-failed-or-expired-truv-verification-in-blend)
- [How to View Real-Time Truv Order Status for Blend Loans](https://help.truv.com/how-to-view-real-time-truv-order-status-for-blend-loans)

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## nCino Integration

- [How to send Truv verification data into your LOS](https://help.truv.com/how-to-send-truv-verification-data-into-your-los)
- [How to handle a skipped verification step](https://help.truv.com/how-to-handle-a-skipped-verification-step)
- [What Fields flow from Ncino to Encompass?](https://help.truv.com/what-fields-flow-from-ncino-to-encompass)
- [What documents flow from Ncino to Encompass E-folder](https://help.truv.com/what-documents-flow-from-ncino-to-encompass)
- [How to do refresh in Ncino ?](https://help.truv.com/how-to-do-refresh-in-ncino)
- [How do I integrate Truv with nCino (fka SimpleNexus)?](https://help.truv.com/how-do-i-integrate-truv-with-ncino-fka-simplenexus)
- [How to enable Truv in nCino](https://help.truv.com/how-to-enable-truv-in-ncino)
- [How to complete verification as a borrower](https://help.truv.com/how-to-complete-verification-as-a-borrower)
- [How to confirm your Truv and nCino setup is correct](https://help.truv.com/how-to-confirm-your-truv-and-ncino-setup-is-correct)

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## BlueSage Integration

- [Where can I find the completed VOA documents and reports in Blue Sage?](https://help.truv.com/where-can-i-find-the-completed-voa-documents-and-reports-in-blue-sage)
- [What features and data are included in the Blue Sage VOA report?](https://help.truv.com/what-features-and-data-are-included-in-the-blue-sage-voa-report)
- [How do I order a Verification of Assets (VOA) within Blue Sage?](https://help.truv.com/how-do-i-order-a-verification-of-assets-voa-within-blue-sage)
- [Does the Truv Report ID need to be manually entered for AUS submission?](https://help.truv.com/does-the-truv-report-id-need-to-be-manually-entered-for-aus-submission)
- [Does the integration support automated underwriting systems (AUS)?](https://help.truv.com/does-the-integration-support-automated-underwriting-systems-aus)
- [Is the data from Truv compliant with GSE standards?](https://help.truv.com/is-the-data-from-truv-compliant-with-gse-standards)
- [What are the initial steps for setting up Truv in Blue Sage?](https://help.truv.com/what-are-the-initial-steps-for-setting-up-truv-in-blue-sage)
- [How do I request updated verification data (a "Refresh")?](https://help.truv.com/how-do-i-request-updated-verification-data-a-refresh)
- [How do I initiate a new Truv VOI order in Blue Sage?](https://help.truv.com/how-do-i-initiate-a-new-truv-voi-order-in-blue-sage)
- [Where can I find the Report ID needed for AUS submission?](https://help.truv.com/where-can-i-find-the-report-id-needed-for-aus-submission)
- [Where are the supporting documents from Truv stored in Blue Sage?](https://help.truv.com/where-are-the-supporting-documents-from-truv-stored-in-blue-sage)
- [How does the borrower receive the verification request?](https://help.truv.com/how-does-the-borrower-receive-the-verification-request)
- [What steps does the borrower take to complete the verification?](https://help.truv.com/what-steps-does-the-borrower-take-to-complete-the-verification)
- [What happens after the borrower connects their account or uploads documents?](https://help.truv.com/what-happens-after-the-borrower-connects-their-account-or-uploads-documents)
- [How does the VOA integration support Automated Underwriting Systems (AUS) and compliance?](https://help.truv.com/how-does-the-voa-integration-support-automated-underwriting-systems-aus-and-compliance)
- [What is the main benefit of using Truv within Blue Sage?](https://help.truv.com/what-is-the-main-benefit-of-using-truv-within-blue-sage)

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## Lodasoft Integration

- [How do I integrate Truv with LodaSoft?](https://help.truv.com/lodasoft-integration)
- [Does Lodasoft handle the borrower-facing part of the verification process?](https://help.truv.com/does-lodasoft-handle-the-borrower-facing-part-of-the-verification-process)
- [Which credentials from the Truv Dashboard are needed for the Lodasoft setup, and where do they go?](https://help.truv.com/which-credentials-from-the-truv-dashboard-are-needed-for-the-lodasoft-setup-and-where-do-they-go)
- [How does the verification process work in the loan workflow?](https://help.truv.com/how-does-the-verification-process-work-in-the-loan-workflow)
- [What is the primary function of the Truv integration in Lodasoft?](https://help.truv.com/what-is-the-primary-function-of-the-truv-integration-in-lodasoft)
- [What are the key benefits of using Truv VOI/E within Lodasoft?](https://help.truv.com/what-are-the-key-benefits-of-using-truv-voi/e-within-lodasoft)
- [What verification steps are automated using the TPO Connect integration?](https://help.truv.com/what-verification-steps-are-automated-using-the-tpo-connect-integration)
- [What are the benefits of using this integrated verification process?](https://help.truv.com/what-are-the-benefits-of-using-this-integrated-verification-process)
- [What are the setup options for implementing the VOA solution in Lodasoft?](https://help.truv.com/what-are-the-setup-options-for-implementing-the-voa-solution-in-lodasoft)
- [What are the key features and data quality benefits of Truv's VOA solution in Lodasoft?](https://help.truv.com/what-are-the-key-features-and-data-quality-benefits-of-truvs-voa-solution-in-lodasoft)
- [Where in Lodasoft is the Truv integration enabled?](https://help.truv.com/where-in-lodasoft-is-the-truv-integration-enabled)
- [What are the two ways Truv can be enabled for the borrower experience?](https://help.truv.com/what-are-the-two-ways-truv-can-be-enabled-for-the-borrower-experience)
- [What is the purpose of setting up Webhooks, and what URL should be used?](https://help.truv.com/what-is-the-purpose-of-setting-up-webhooks-and-what-url-should-be-used)
- [What is the final step before "Go Live"?](https://help.truv.com/what-is-the-final-step-before-go-live)
- [How do borrowers initiate the verification process?](https://help.truv.com/how-do-borrowers-initiate-the-verification-process)
- [What happens if a borrower connects their account, but new payroll information is generated later in the loan process?](https://help.truv.com/what-happens-if-a-borrower-connects-their-account-but-new-payroll-information-is-generated-later-in-the-loan-process)
- [How does verification data get from TPO Connect into the lender's Encompass LOS?](https://help.truv.com/how-does-verification-data-get-from-tpo-connect-into-the-lenders-encompass-los)

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## Tidalwave Integration

- [How to Access Truv Reports in Tidalwave](https://help.truv.com/how-to-access-truv-reports-in-tidalwave)
- [How to Enable Truv in Tidalwave](https://help.truv.com/how-to-enable-truv-in-tidalwave)
- [How Truv Works for the Borrower](https://help.truv.com/how-truv-works-for-the-borrower)
- [Key Benefits Overview](https://help.truv.com/key-benefits-overview)
- [Truv VOA Available in Tidalwave?](https://help.truv.com/truv-voa-available-in-tidalwave)

## Vesta Integration

- [How to Cancel a Pending Truv Order in Vesta LOS](https://help.truv.com/how-to-cancel-a-pending-truv-order-in-vesta-los)
- [How to Enable Truv in Vesta LOS](https://help.truv.com/how-to-enable-truv-in-vesta-los)
- [How to Place a Truv Verification Order in Vesta LOS](https://help.truv.com/how-to-place-a-truv-verification-order-in-vesta-los)
- [How to Access Truv Results in Vesta LOS](https://help.truv.com/how-to-access-truv-results-in-vesta-los)
- [How to Perform Re-verification Using Truv in Vesta LOS](https://help.truv.com/how-to-perform-re-verification-using-truv-in-vesta-los)
- [How to Confirm Truv Order Status in Vesta LOS](https://help.truv.com/how-to-confirm-truv-order-status-in-vesta-los)

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## Byte Integration

- [How to Select the Verification Type in Byte](https://help.truv.com/how-to-select-the-verification-type-in-byte)
- [How to Check Order Status in Byte](https://help.truv.com/how-to-check-order-status-in-byte)
- [How do I integrate Truv with BYTE Software?](https://help.truv.com/how-do-i-integrate-truv-with-byte-software)
- [How to Identify the Truv Report ID in Byte](https://help.truv.com/how-to-identify-the-truv-report-id-in-byte)
- [How to Review Employers Before Submitting a Truv Order](https://help.truv.com/how-to-review-employers-before-submitting-a-truv-order)
- [How do I initiate a Truv Verification of Income and Employment (VOIE) order in Byte?](https://help.truv.com/how-do-i-initiate-a-truv-verification-of-income-and-employment-voie-order-in-byte)
- [Truv VOA Available on Byte?](https://help.truv.com/truv-voa-available-on-byte)

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## LenderLogix Integration

- [How do I integrate Truv with LenderLogix?](https://help.truv.com/how-do-i-integrate-truv-with-lenderlogix)
- [Why is the Truv Template ID required for the LiteSpeed setup?](https://help.truv.com/why-is-the-truv-template-id-required-for-the-litespeed-setup)
- [What is the main purpose of integrating Truv into LenderLogix LiteSpeed?](https://help.truv.com/what-is-the-main-purpose-of-integrating-truv-into-lenderlogix-litespeed)
- [What are the key benefits of this integration?](https://help.truv.com/what-are-the-key-benefits-of-this-integration)
- [How does the verification process work after a borrower submits their application?](https://help.truv.com/how-does-the-verification-process-work-after-a-borrower-submits-their-application)
- [What is the first required step before beginning the technical setup?](https://help.truv.com/what-is-the-first-required-step-before-beginning-the-technical-setup)
- [Which credentials from the Truv Dashboard are needed for LiteSpeed setup?](https://help.truv.com/which-credentials-from-the-truv-dashboard-are-needed-for-litespeed-setup)
- [Where are the Truv Template IDs added in LenderLogix LiteSpeed?](https://help.truv.com/where-are-the-truv-template-ids-added-in-lenderlogix-litespeed)
- [What are the final steps before going live with the integration?](https://help.truv.com/what-are-the-final-steps-before-going-live-with-the-integration)
- [How do borrowers know they need to verify their employment and income using Truv?](https://help.truv.com/how-do-borrowers-know-they-need-to-verify-their-employment-and-income-using-truv)
- [What happens after the borrower completes the verification process?](https://help.truv.com/what-happens-after-the-borrower-completes-the-verification-process)
- [What data is included in the LenderLogix VOA Report?](https://help.truv.com/what-data-is-included-in-the-lenderlogix-voa-report)
- [How does the VOA workflow work for the borrower?](https://help.truv.com/how-does-the-voa-workflow-work-for-the-borrower)
- [What is the pricing model for the VOA service?](https://help.truv.com/what-is-the-pricing-model-for-the-voa-service)

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## Advanced Dashboard Tips

- [Creating and managing Customization Templates](https://help.truv.com/creating-and-managing-customization-templates)
- [Dashboard Webhooks Overview](https://help.truv.com/dashboard-webhooks-overview-link-to-dev-docs-if-needed)
- [How can I rotate API keys?](https://help.truv.com/how-can-i-rotate-api-keys)

## Custom Integrations

- [Custom Point-of-Sale (POS) Implementation (Overview)](https://help.truv.com/custom-point-of-sale-pos-implementation-overview)
- [Launch Checklist for Integrated Point-of-Sale (POS)](https://help.truv.com/launch-checklist-for-integrated-point-of-sale-pos)
- [Custom Loan Origination System (LOS) Implementation (Overview)](https://help.truv.com/implementation-with-a-custom-loan-origination-system-guide)
- [Launch Checklist for Integrated Loan Origination Systems (LOS)](https://help.truv.com/launch-checklist-for-integrated-loan-origination-systems-los)
- [How do I integrate Truv with Dark Matter Technologies Empower?](https://help.truv.com/how-do-i-integrate-truv-with-dark-matter-technologies-empower)
- [How do I integrate Truv with BeSmartee?](https://help.truv.com/how-do-i-integrate-truv-with-besmartee)
- [How do I integrate Truv with Floify?](https://help.truv.com/how-do-i-integrate-truv-with-floify)

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- [Getting Started](https://help.truv.com/getting-started#main-content)

    - [Intro to Truv](https://help.truv.com/getting-started#intro-to-truv)
    - [Account Setup](https://help.truv.com/getting-started#account-setup)
    - [Platform Overview](https://help.truv.com/getting-started#platform-overview)
    - [Dashboard Essentials](https://help.truv.com/getting-started#dashboard-essentials)
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- [Account Management](https://help.truv.com/account-management#main-content)

    - [Team and Account Settings](https://help.truv.com/account-management#team-and-account-settings)

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