How do I refresh an order via Encompass?

• To refresh the completed VOE or VOIE report with current income and employment information:
  • Click Refresh the data to initiate the request
  • Select the appropriate product (Employment)
  • Click Submit

• After submitting, the status will move to Pending and a new report with updated data will be available
• Prior reports will still be available in the eFolder
  
  • VOE re-verification via Truv can be used for 10-day PCV (pre-closing verification)
    
    • In most cases, refresh reports do not require borrower participation