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Utilizing Bank-Derived Income Insights in Encompass

How can I populate income fields if the borrower’s payroll provider isn't supported?

If you have a completed Verification of Assets (VOA) but are unable to complete a traditional payroll-based verification (VOIE), you can still validate and "patch" income data into your Encompass loan file.

Using Truv Income Insights, the system audits the borrower’s bank transaction history to derive employer names, start dates, and average monthly gross income. You can then write this derived data directly to the Encompass loan fields with a single click.

How to Patch Derived Income

When a VOA is completed but a VOIE is missing, a new tab will appear in your Update Loan Data pop-up.

  1. Open the Update Loan Data Pop-up: In the Truv Encompass integration, click the button to update loan data.

  2. View "Bank Income": Select the new tab for income insights derived from bank transactions.

  3. Automatic Matching: The system performs a non-case-sensitive partial match against existing employers in the loan file.

    • If a match is found: The derived data (like average monthly income) will override the existing fields.

    • If no match is found: Truv will create a new employment entry in the 1003 Employment section.

  4. Confirm and Write: Review the data and select "Write to Encompass."