Public Sector
Eligibility solutions tailored for government agencies
Clients
- What is Truv?
- How does this make the application process faster?
- What if I work multiple gig jobs or have irregular income?
- Can I use Truv on my phone or tablet?
- Can I use Truv if I don’t speak English?
- What happens if my verification fails?
- How to Use Truv: A Step-by-Step Guide
- Is using Truv legal?
- What information does Truv see when I connect my bank account?
- Is Truv secure and is my information safe?
- What if I have multiple employers?
- Why are you asking me to use it?
- Is my information safe?
- What if I have trouble or have questions?
- Does my agency have access to my bank login credentials?
- What information does Truv retrieve from my payroll system?
- What if I forget my payroll provider password?
- How does Truv make the application process faster?
- What types of verifications can I complete through Truv?
- Can I use my phone to complete verification?
- Can Truv make changes to my account?
- Does my agency see my credentials?
- How do I start the verification process?
- Why is this better than providing statements?
- How do I know Truv is trustworthy?
- How is this different from sending paystubs by email?
- How does Truv protect my privacy?
- Can I see what data is being shared?
- What if my payroll provider uses multi-factor authentication (MFA)?
- How long does it take for my agency to receive my information?
- Will using Truv affect my bank account or payroll access?
- How is my data stored after I share it?
- Can I request to see the information my agency received?
- What if my employer changes their payroll provider?
- What if I need to provide additional documents after connecting?
- Will I be notified when my verification is complete?
- What accessibility options does Truv offer?
- Can I use Truv again for future applications?
- What if I disagree with the income information shown?
- What if I change my phone number or email during the process?
- What if I enter the wrong information when logging in?
- How can I provide feedback about my experience with Truv?
- Can I use Truv outside the United States?
- Do I need special software to use Truv?
Case Workers
- What Types of Connections Does Truv Support?
- How to Manage Your Clients Financial Data with Truv
- What measure does Truv take to keeps clients information safe
- What is the Order Timeline?
- Understanding Your Truv Login Experience (Happy Path)
- What is the difference between OAuth and Non-OAuth connections?
- Troubleshooting Common Verification Errors in Truv
- What happens if a client’s provider is not listed?
- How to Use Password Managers with Truv on Mobile Devices
- What is Digital Self-Employment Verification with Truv?
- How does Truv keep my banking information secure?
- Key Benefits of Using Truv for Government Agencies
- How to Submit Your Employment Verification Using Truv in person or via mailers
- How to report Multiple Income Sources with Truv
- Common Errors During Verification and How to Resolve Them
- What are Order Statuses?
- What are Task Statuses?
- Troubleshooting Multi-Factor Authentication (MFA) with Truv
- Resolving Common Login Issues with Truv
- How does Truv reduce application time?
- What are the benefits for agencies using Truv?
- How Truv Verifies Income for Self-Employed Individuals
- Understanding Truv's Robust Reporting Capabilities
- Truv's Commitment to Compliance and Security
- What is Truv for Government Agencies?
- How Does Truv Compare to Instant Databases?
- How Truv Simplifies Social Service Verifications for Government Agencies
- Verifying Self-Employment Income with Truv
- Truv's Document Upload & Processing for Enhanced Security
- What are the benefits of using Truv
- How can I Guide the Client Through the Truv Order Process
- How does Truv support self-employed applicants?
- How does Truv ensure data integrity?
- Can Truv handle multiple income sources for one applicant?
- How quickly is data available after a client logs in?
- Can clients revoke access after verification?
- How should case workers process gig workers or multiple income sources?
- How to handle employer payroll provider changes?
- How to guide clients with multiple employer portals?
- How to address incorrect credentials or repeated login failures?
- How to confirm verification completion?
- What steps should case workers take when a verification fails?