---
title: How to handle employer payroll provider changes?
description: If an employer changes payroll systems, instruct the applicant to redo the verification with the new provider. Previous data remains valid for the prior period but won’t update automatically. Case workers can issue a new Truv link.
---

[Skip to content](https://help.truv.com/how-to-handle-employer-payroll-provider-changes#main-content)

[![logo-truv-4](https://help.truv.com/hubfs/logo-truv-4.svg)](https://help.truv.com/?hsLang=en)

Open main navigation

Close main navigation

 How can we help?

- There are no suggestions because the search field is empty.

1. [Truv Help Center](https://help.truv.com/?hsLang=en)
2. [Public Sector](https://help.truv.com/public-sector?hsLang=en)
3. [Case Workers](https://help.truv.com/public-sector?hsLang=en#case-workers)

# How to handle employer payroll provider changes?

If an employer changes payroll systems, instruct the applicant to redo the verification with the new provider. Previous data remains valid for the prior period but won’t update automatically. Case workers can issue a new Truv link.

- [Getting Started](https://help.truv.com/getting-started?hsLang=en#main-content)

    - [Intro to Truv](https://help.truv.com/getting-started?hsLang=en#intro-to-truv)
    - [Account Setup](https://help.truv.com/getting-started?hsLang=en#account-setup)
    - [Platform Overview](https://help.truv.com/getting-started?hsLang=en#platform-overview)
    - [Dashboard Essentials](https://help.truv.com/getting-started?hsLang=en#dashboard-essentials)
- [Security and Compliance](https://help.truv.com/security-and-compliance?hsLang=en#main-content)

    - [Data Security](https://help.truv.com/security-and-compliance?hsLang=en#data-security)
    - [Regulatory Compliance](https://help.truv.com/security-and-compliance?hsLang=en#regulatory-compliance)
    - [User Consent Management](https://help.truv.com/security-and-compliance?hsLang=en#user-consent-management)
    - [Customer Support for Security](https://help.truv.com/security-and-compliance?hsLang=en#customer-support-for-security)
    - [Incident Response](https://help.truv.com/security-and-compliance?hsLang=en#incident-response)
    - [Certifications & Audits](https://help.truv.com/security-and-compliance?hsLang=en#certifications-audits)
- [Troubleshooting](https://help.truv.com/troubleshooting?hsLang=en#main-content)

    - [API Troubleshooting (High-Level)](https://help.truv.com/troubleshooting?hsLang=en#api-troubleshooting-high-level)
    - [Data Connections](https://help.truv.com/troubleshooting?hsLang=en#data-connections)
    - [Integration Issues](https://help.truv.com/troubleshooting?hsLang=en#integration-issues)
    - [Contacting Support](https://help.truv.com/troubleshooting?hsLang=en#contacting-support)
    - [Resources for Self-help](https://help.truv.com/troubleshooting?hsLang=en#resources-for-self-help)
    - [Account Management](https://help.truv.com/troubleshooting?hsLang=en#account-management)
- [Home Lending](https://help.truv.com/home-lending?hsLang=en#main-content)

    - [FAQs](https://help.truv.com/home-lending?hsLang=en#faqs)
    - [Orders](https://help.truv.com/home-lending?hsLang=en#orders)
    - [Encompass Integration](https://help.truv.com/home-lending?hsLang=en#encompass-integration)
    - [Blend Integration](https://help.truv.com/home-lending?hsLang=en#blend-integration)
    - [nCino Integration](https://help.truv.com/home-lending?hsLang=en#ncino-integration)
    - [BlueSage Integration](https://help.truv.com/home-lending?hsLang=en#bluesage-integration)
    - [Lodasoft Integration](https://help.truv.com/home-lending?hsLang=en#lodasoft-integration)
    - [Tidalwave Integration](https://help.truv.com/home-lending?hsLang=en#tidalwave-integration)
    - [Vesta Integration](https://help.truv.com/home-lending?hsLang=en#vesta-integration)
    - [Byte Integration](https://help.truv.com/home-lending?hsLang=en#byte-integration)
    - [LenderLogix Integration](https://help.truv.com/home-lending?hsLang=en#lenderlogix-integration)
    - [Advanced Dashboard Tips](https://help.truv.com/home-lending?hsLang=en#advanced-dashboard-tips)
    - [Custom Integrations](https://help.truv.com/home-lending?hsLang=en#custom-integrations)
- [Public Sector](https://help.truv.com/public-sector?hsLang=en#main-content)

    - [FAQs](https://help.truv.com/public-sector?hsLang=en#faqs)
    - [Orders](https://help.truv.com/public-sector?hsLang=en#orders)
    - [Clients](https://help.truv.com/public-sector?hsLang=en#clients)
    - [Case Workers](https://help.truv.com/public-sector?hsLang=en#case-workers)
- [Background Screening](https://help.truv.com/background-screening?hsLang=en#main-content)

    - [FAQs](https://help.truv.com/background-screening?hsLang=en#faqs)
    - [Integrations](https://help.truv.com/background-screening?hsLang=en#integrations)
    - [Tazworks](https://help.truv.com/background-screening?hsLang=en#tazworks)
- [Other Use-Cases](https://help.truv.com/other-use-cases?hsLang=en#main-content)

    - [Truv SmartRouting](https://help.truv.com/other-use-cases?hsLang=en#truv-smartrouting)
    - [Truv ChoiceConnect](https://help.truv.com/other-use-cases?hsLang=en#truv-choiceconnect)
    - [Truv Paycheck Pay](https://help.truv.com/other-use-cases?hsLang=en#truv-paycheck-pay)
    - [Truv Scoring Attributes](https://help.truv.com/other-use-cases?hsLang=en#truv-scoring-attributes)
    - [Truv Direct Deposit Switch](https://help.truv.com/other-use-cases?hsLang=en#truv-direct-deposit-switch)
    - [Bank Income](https://help.truv.com/other-use-cases?hsLang=en#bank-income)
- [Account Management](https://help.truv.com/account-management?hsLang=en#main-content)

    - [Team and Account Settings](https://help.truv.com/account-management?hsLang=en#team-and-account-settings)

[![Chill listening crop-3](https://help.truv.com/hubfs/logo-truv-bl.svg "Chill listening crop-3")](https://truv.com/)

Truv Help Center

<https://www.linkedin.com/company/truvhq> <https://x.com/TruvHQ>

Copyright © 2026, Truv Inc.