Truv Help Center
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Getting Started
Getting Started
Intro to Truv
Account Setup
Platform Overview
Dashboard Essentials
Troubleshooting
API Troubleshooting (High-Level)
Data Connections
Integration Issues
Contacting Support
Resources for Self-help
Account Management
FAQs
Integrations
Encompass
Background Screening
Point-of-Sale (POS)
Loan Origination System (LOS)
Advanced Dashboard Tips
Orders
Overview
Creating & Managing Orders
Managing Orders
Security and Compliance
Data Security
Regulatory Compliance
User Consent Management
Customer Support for Security
Incident Response
Certifications & Audits
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Truv Help Center
Getting Started
Getting Started
Intro to Truv
Account Setup
Platform Overview
Dashboard Essentials
Troubleshooting
API Troubleshooting (High-Level)
Data Connections
Integration Issues
Contacting Support
Resources for Self-help
Account Management
FAQs
Integrations
Encompass
Background Screening
Point-of-Sale (POS)
Loan Origination System (LOS)
Advanced Dashboard Tips
Orders
Overview
Creating & Managing Orders
Managing Orders
Security and Compliance
Data Security
Regulatory Compliance
User Consent Management
Customer Support for Security
Incident Response
Certifications & Audits
Getting Started
Learn how Truv works and get started with us.
Intro to Truv
What is Truv?
How Does Truv Work?
Who can benefit from using Truv?
What industries and use cases does Truv support?
What are the key features of Truv’s platform?
How does Truv compare to other platforms?
How to contact Truv Support?
See more
Account Setup
How to Log into Your Truv Dashboard?
How do I invite team members to my account?
How do I reset my password or recover my account?
Platform Overview
What data sources and connections does Truv support?
How does Truv facilitate secure data sharing?
How do I request support for a new data source?
Does Truv support gig economy platforms and self-employment income?
Do you verify education?
Does Truv store or cache retrieved data, and for how long?
Which payroll providers and financial institutions are supported?
How does Truv ensure the accuracy of retrieved data?
How do I troubleshoot a failed connection to a data source?
Can I customize the fields or data I want to retrieve?
What happens if a user’s credentials are invalid?
How can I monitor the status of a user’s data connection?
How does Truv handle authentication with data providers?
What is the process for consumer-permissioned data sharing?
How does Truv establish connections with data providers?
See more
Dashboard Essentials
How do I navigate and customize the Truv Dashboard?
How do I view and manage my orders or verifications in the Dashboard?
What analytics or reporting features are available in the Dashboard?
