--- title: How to contact Truv Support? description: "  To contact Truv's support team, you have several options.  Email Support: Reach out directly via email at support@truv.com.  Through the Truv Dashboard: Help Center: Visit the Truv Help Center for t" --- [Skip to content](https://help.truv.com/how-to-contact-truv-support#main-content) [![logo-truv-4](https://help.truv.com/hubfs/logo-truv-4.svg)](https://help.truv.com/?hsLang=en) Open main navigation Close main navigation How can we help? - There are no suggestions because the search field is empty. 1. [Truv Help Center](https://help.truv.com/?hsLang=en) 2. [Getting Started](https://help.truv.com/getting-started?hsLang=en) 3. [Intro to Truv](https://help.truv.com/getting-started?hsLang=en#intro-to-truv) # How to contact Truv Support? If you need assistance with Truv, our Support team is available through multiple channels. Choose the option that works best for you: ### **Email Support** You can contact our Support team directly by emailing: [**support@truv.com**](mailto:support@truv.com) When submitting a request, please include as much detail as possible, such as your **User ID**, **Task ID**, order details, screenshots, or any error messages you are seeing. This helps our team investigate and respond more quickly. ### Phone Support You can also reach Truv Support by phone: **+1 (321) 241-2564** Our team can help answer questions, troubleshoot issues, and guide you through next steps. ### Submit a Ticket Through the Truv Dashboard If you have access to the Truv Dashboard, you can submit a support request directly: 1. Log in to your **Truv Dashboard**. 2. Navigate to the **Help & Support** section in the left sidebar. 3. Select **Support** to create and submit a support ticket. Submitting a ticket through the dashboard allows our team to quickly access relevant account information and investigate your request. ### Truv Help Center For troubleshooting guides, product documentation, and frequently asked questions, visit the [**Truv Help Center**](https://help.truv.com/?hsLang=en). You may find answers to common questions related to setup, integrations, verification flows, and troubleshooting. ### Consumer Support If you are a consumer completing a Truv verification and need assistance, visit the **Truv** [**Consumer Help Center**](https://consumer.truv.com/?hsLang=en)for resources and guidance specific to your verification experience. ### Information to Include When Contacting Support To help us resolve your issue as quickly as possible, please provide: - User ID - Task ID or Order ID - Screenshots of any errors - Description of the issue - Steps taken before encountering the issue - Any relevant dates or timestamps Providing these details helps our team investigate efficiently and provide a faster resolution. - [Getting Started](https://help.truv.com/getting-started?hsLang=en#main-content) - [Intro to Truv](https://help.truv.com/getting-started?hsLang=en#intro-to-truv) - [Account Setup](https://help.truv.com/getting-started?hsLang=en#account-setup) - [Platform Overview](https://help.truv.com/getting-started?hsLang=en#platform-overview) - 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[Lodasoft Integration](https://help.truv.com/home-lending?hsLang=en#lodasoft-integration) - [Tidalwave Integration](https://help.truv.com/home-lending?hsLang=en#tidalwave-integration) - [Vesta Integration](https://help.truv.com/home-lending?hsLang=en#vesta-integration) - [Byte Integration](https://help.truv.com/home-lending?hsLang=en#byte-integration) - [LenderLogix Integration](https://help.truv.com/home-lending?hsLang=en#lenderlogix-integration) - [Advanced Dashboard Tips](https://help.truv.com/home-lending?hsLang=en#advanced-dashboard-tips) - [Custom Integrations](https://help.truv.com/home-lending?hsLang=en#custom-integrations) - [Public Sector](https://help.truv.com/public-sector?hsLang=en#main-content) - [FAQs](https://help.truv.com/public-sector?hsLang=en#faqs) - [Orders](https://help.truv.com/public-sector?hsLang=en#orders) - [Clients](https://help.truv.com/public-sector?hsLang=en#clients) - [Case Workers](https://help.truv.com/public-sector?hsLang=en#case-workers) - [Background Screening](https://help.truv.com/background-screening?hsLang=en#main-content) - 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