Home Lending
Overview of Truv’s verification suite for home lending workflows.
FAQs
- Are Truv assets accepted by Fannie Mae and Freddie Mac?
- Best practices for contacting Truv's customer support.
- Is what you're doing legal?
- I would like a copy of Truv's SOC2 Type II or other security and privacy reports.
- Can I cancel an employer within an Order of multiple employers?
- Can a Truv Order Link be resent?
- The option to upload my documents is not available, can I send an email with a copy of my paystubs?
- My payroll provider can only be access via VPN/intranet, how do I connect?
- The customer connects an employer different from the requested
- Why am I receiving an error when attempting to reverify an order?
- Can an email be re-entered if there is a typo?
- My order status: no data
- How do I submit to GSE
Orders
- What are Orders in Truv?
- Creating an Order from the Dashboard
- Required and optional fields for Orders
- Order notifications (email & SMS)
- Creating an Order using the API
- Using the ‘Upload order’ function in the Dashboard
- Refresh Order Data
- Order status update emails
- Order statuses explained (pending, sent, completed, etc.)
- Email and SMS reminders for Orders
- Creating an Order using Encompass
- How Do I Cancel an Order?
Encompass Integration
- Locked status in Encompass loan
- How do I submit Truv VOA to GSEs?
- If you enter an email will the person placing the order receive a notification?
- Will additional borrower pairs be listed?
- Does the fee fluctuate based on the number of employers selected when requesting VOE?
- How do I setup automated service ordering (ASO) of Truv with Encompass®?
- How do I integrate Truv with Encompass® by ICE Mortgage Technology®?
- How do I refresh an order via Encompass?
- Can I add email addresses to receive status updates in Encompass?
- How do I Check Coverage in Encompass?
- How to Configure Document Mapping in Encompass
- How to create a VOA order in Encompass
- How does borrower Experience look for VOA
- How do I set up Truv in Encompass?
- Re‑generate vs Re‑verify for VOA in Encompass — What’s the difference?
- How to Re-verify VOA order in Encompass ?
- How to Re‑generate a VOA report with existing data in Encompass ?
nCino Integration
Lodasoft Integration
Byte Integration
LenderLogix Integration
Advanced Dashboard Tips
Custom Integrations
- Custom Point-of-Sale (POS) Implementation (Overview)
- Launch Checklist for Integrated Point-of-Sale (POS)
- Custom Loan Origination System (LOS) Implementation (Overview)
- Launch Checklist for Integrated Loan Origination Systems (LOS)
- How do I integrate Truv with Dark Matter Technologies Empower?
- How do I integrate Truv with BeSmartee?
- How do I integrate Truv with Floify?