Truv prioritizes the accuracy of data through several key practices that ensure reliable and up-to-date information is retrieved. Here's how we maintain data accuracy:
1. Direct Connections to Trusted Providers
Truv connects directly to payroll providers, financial institutions, and gig platforms, ensuring that the data we retrieve comes directly from the source. This minimizes the risk of data errors or discrepancies that can occur when using third-party intermediaries. By pulling data in real-time from official and authorized systems, we ensure that the information is always accurate and current.
2. SOC2 Type II Certification and Security Standards
Truv follows industry-leading security and privacy protocols, verified by our SOC2 Type II Certification. This certification ensures that we meet strict security, availability, confidentiality, and privacy standards. Our secure infrastructure helps maintain the integrity and accuracy of the data we retrieve by enforcing:
- Multi-Factor Authentication (MFA) for critical systems.
- Encryption for all data in transit and at rest.
- Strict access controls, ensuring only authorized personnel can access sensitive information.
3. Continuous Monitoring and Testing
To ensure data accuracy, we continuously monitor and test our systems. Truv uses Vanta to track our controls, ensuring that our data security practices are up to date. We also perform regular penetration testing to identify and fix vulnerabilities that could affect data accuracy or security
4. Success Rate Monitoring
Truv continuously tracks success rates for data retrieval from different providers. This helps predict potential failures and allows businesses to pre-plan for alternative verification methods when necessary.