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    • Overview
    • Creating & Managing Orders
    • Managing Orders
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    • Incident Response
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      Back to home
      1. Truv Help Center
      2. Orders
      • Getting Started
        • Intro to Truv
        • Account Setup
        • Platform Overview
        • Dashboard Essentials
      • Troubleshooting
        • API Troubleshooting (High-Level)
        • Data Connections
        • Integration Issues
        • Contacting Support
        • Resources for Self-help
        • Account Management
      • FAQs
      • Integrations
        • Encompass
        • Background Screening
        • Point-of-Sale (POS)
        • Loan Origination System (LOS)
        • Advanced Dashboard Tips
      • Orders
        • Overview
        • Creating & Managing Orders
        • Managing Orders
      • Security and Compliance
        • Data Security
        • Regulatory Compliance
        • User Consent Management
        • Customer Support for Security
        • Incident Response
        • Certifications & Audits

      Orders

      Learn how to manage and track Truv orders seamlessly.

      Overview

      • What are Orders in Truv?

      Creating & Managing Orders

      • Creating an Order from the Dashboard
      • Required and optional fields for Orders
      • Order notifications (email & SMS)
      • Creating an Order using the API
      • Using the ‘Upload order’ function in the Dashboard
      • Refresh Order Data
      • Order status update emails
      See more

      Managing Orders

      • Order statuses explained (pending, sent, completed, etc.)
      • Email and SMS reminders for Orders
      • Creating an Order using Encompass
      • How Do I Cancel an Order?
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