---
title: What are Order Statuses?
description: Order statuses provide an overview of your client's progression with the verification process. These statuses automatically update on the Orders page under the Status column.
---

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# What are Order Statuses?

Order statuses provide an overview of your client's progression with the verification process. These statuses automatically update on the Orders page under the Status column.

### **Types of Order Statuses:**

- **Pending**: The order has been sent and is awaiting the client to attempt login.
- **Done**: The order has been successfully completed. If an order has multiple employers, you might see a "Done" status for successfully connected employers while others are still "Pending."
- **Skipped by user**: The client has opened the order but chose to skip verification.
- **Canceled**: A Caseworker has canceled the order.
- **Expired**: The maximum allowed time has passed without any activity from the client.
- **Error**: The client's verification attempt was unsuccessful.
- **No Data**: The requested data is either not available in the payroll provider or there isn't enough data for a complete report.

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