Skip to content
  • There are no suggestions because the search field is empty.

How does the VOA workflow work for the borrower?

The LenderLogix/Truv integration streamlines the verification process, allowing borrowers to complete their Verification of Income, Employment, and Assets (VOIE/VOA) in a single workflow.

Borrower Workflow

  1. Application Submission: When a borrower submits their loan application through the point-of-sale (POS) system, LenderLogix automatically generates a verification task.
  2. Verification Request: The borrower receives a request to verify their income, employment, and assets via the integrated Truv platform.
  3. Data Connection: The borrower securely connects their financial institution(s) through the Truv interface.

Automated Report Transfer & Use

Once the borrower completes the verification, the reports are automatically managed and distributed:

  • Truv Report ID Transfer: The unique Truv Report IDs for the VOIE and VOA documents automatically flow from the point-of-sale directly to the Encompass Loan Origination System (LOS).
  • Document Availability: The completed verification reports and supporting documents are made available directly inside the LOS for the lender's review.

Re-Verifications

The system supports seamless re-verification for compliant closing procedures:

  • Upfront VOA: Borrowers complete the initial VOA in LenderLogix.
  • Pre-Closing Verification: The system facilitates the generation of a 10-day pre-closing verification and DVOE (Designated Verification of Employment) reports directly from the LOS, leveraging the initial data connection.