---
title: How does the VOA workflow work for the borrower?
description: The LenderLogix/Truv integration streamlines the verification process, allowing borrowers to complete their Verification of Income, Employment, and Assets (VOIE/VOA) in a single workflow.
---

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# How does the VOA workflow work for the borrower?

## The LenderLogix/Truv integration streamlines the verification process, allowing borrowers to complete their Verification of Income, Employment, and Assets (VOIE/VOA) in a single workflow.

### **Borrower Workflow**

1. **Application Submission:** When a borrower submits their loan application through the point-of-sale (POS) system, LenderLogix automatically generates a verification task.
2. **Verification Request:** The borrower receives a request to verify their income, employment, and assets via the integrated Truv platform.
3. **Data Connection:** The borrower securely connects their financial institution(s) through the Truv interface.

### **Automated Report Transfer & Use**

Once the borrower completes the verification, the reports are automatically managed and distributed:

- **Truv Report ID Transfer:** The unique Truv Report IDs for the VOIE and VOA documents automatically flow from the point-of-sale directly to the **Encompass** Loan Origination System (LOS).
- **Document Availability:** The completed verification reports and supporting documents are made available directly **inside the LOS** for the lender's review.

### **Re-Verifications**

The system supports seamless re-verification for compliant closing procedures:

- **Upfront VOA:** Borrowers complete the initial VOA in LenderLogix.
- **Pre-Closing Verification:** The system facilitates the generation of a **10-day pre-closing verification** and **DVOE (Designated Verification of Employment)** reports directly from the LOS, leveraging the initial data connection.

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