How do I Check Coverage in Encompass?

To check employer coverage before submitting a verification order:

  • Open the loan file in your Pipeline.

  • Go to the Services tab.

  • Select Order Service > Verifications > Truv Services.

  • Under the New Order tab, locate the “Success Rate” column.

  • Review the color-coded indicator next to the employer(s): 

  • Hover over the indicator to view Truv’s tool tip with best practice recommendations.

  • Use this guidance to decide whether to proceed with the verification.


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