What information is provided to users during the consent process?

When using Truv’s services, we provide the following information during the consent process to ensure transparency and user control over their data:

1. Purpose of Data Collection

  • We clearly explain the purpose for which personal information is being collected. This may include - Verifying employment, income, and insurance or Configuring direct deposits 

2. Types of Data Collected

  • Users are informed about the types of data collected, such as:
    • Personal Info: Name, email, phone number, Social Security number.
    • Employment and Financial Data: Income, job history, bank account details, direct deposit information.
    • Insurance Data: Insurance provider and coverage details.

3. Third-Party Sharing

  • We explain that your data will be shared with third-party service providers and clients (e.g., employers or financial institutions) only if required for the service. These third parties will handle the data according to their own privacy policies.

4. Explicit Consent

  • Users are required to explicitly grant consent to share their data. They must acknowledge that they have the authority to provide this data.

5. Revocation of Consent

  • Users are informed that they can withdraw consent at any time. This allows them to control the sharing of their data.

6. Cookies and Tracking Technologies

  • We inform users about the use of cookies and tracking technologies that help us improve the service and user experience. Users can manage cookie preferences via their browser settings.

7. Access to Privacy Policy

  • Users are provided access to our Privacy Policy, which details how their data is handled, shared, and their rights in regard to data access and deletion.

This ensures that users are fully informed about how their data will be used, and they can control what information is shared. For further details, please refer to our Privacy Policy or contact support@truv.com.