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What is Direct Deposit Switch by Truv?

Direct Deposit Switch (DDS) by Truv

is a solution designed to enable instant and seamless switching of a customer's direct deposit account.

Key Benefits

  • Speed and Efficiency: Customers can switch their direct deposit account in less than 1 minute through a white-labeled Truv experience embedded in your services.
  • Scale Growth: Organizations can increase direct deposits by up to 65% and drive account primacy.
  • Seamless Experience: The process eliminates the manual, tedious work required by traditional methods, which often take two pay periods to complete.
  • Reduced Risk: Truv verifies that the identity of the payroll account matches the identity of your account holder to reduce the risk of accepting unauthorized funds.
  • Personalization: Gain additional insight into your customers' income and employment data to provide a more personalized customer experience and drive future decisions.

How it Works (Overview)

The Truv platform offers industry-leading coverage and seamless UX to enable high conversion rates. It allows users to:

  1. Find their employer (e.g., ADP, Walmart, Amazon, Home Depot, UPS).
  2. Sign in to their payroll provider.
  3. Confirm their desired pay distribution (e.g., entire paycheck or a specific amount) to their new account.