1. Truv Help Center
  2. Troubleshooting
  3. API Troubleshooting (High-Level)

How do I retrieve logs to debug an issue from the Dashboard?

Debug issues in the Truv Dashboard by accessing Development > Logs, applying filters for date, event type, or user ID, and reviewing log details.

To retrieve logs for debugging within the Truv Dashboard, follow these steps:

  1. Access the Truv Dashboard:

  2. Navigate to the Logs Section:

    • In the sidebar, select Development > Logs.
  3. Filter and Search Logs:

    • Use available filters to narrow down logs by date, event type, or user ID.
    • Utilize the search bar for specific queries.
  4. Review Log Details:

    • Click on individual log entries to view comprehensive details, including request payloads, responses, and timestamps.