---
title: What if My First Income Verification Method Fails? (Built-in Fallback)
description: Truv Choice Connect is designed with a Built-in Fallback feature to ensure you can complete your income verification process without abandonment.
---

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# What if My First Income Verification Method Fails? (Built-in Fallback)

Truv Choice Connect is designed with a **Built-in Fallback** feature to ensure you can complete your income verification process without abandonment.

### **How the Fallback Works:**

If you select an initial verification method (Payroll, Bank, or Upload) and then click the **Exit** option, Truv will automatically prompt you with the other two options.

For example, if you start to use the Payroll Login but decide to exit, the system will show an "Are you sure?" screen with the options:

- **Connect financial institution** (Bank Connection)
- **Upload documents** (Document Upload)
- **Exit anyway**

This encourages you to try an alternate secure method instead of leaving the process entirely, optimizing your experience and increasing the likelihood of successful verification.

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