--- title: How to Request and Download Bank Statements for Verification of Assets (VOA) description: How to Request and Download Bank Statements for Verification of Assets (VOA) --- [Skip to content](https://help.truv.com/how-to-request-and-download-bank-statements-for-verification-of-assets-voa#main-content) [![logo-truv-4](https://help.truv.com/hubfs/logo-truv-4.svg)](https://help.truv.com/?hsLang=en) Open main navigation Close main navigation How can we help? - There are no suggestions because the search field is empty. 1. [Truv Help Center](https://help.truv.com/?hsLang=en) 2. [Home Lending](https://help.truv.com/home-lending?hsLang=en) 3. [Encompass Integration](https://help.truv.com/home-lending?hsLang=en#encompass-integration) # How to Request and Download Bank Statements for Verification of Assets (VOA) When completing a Verification of Assets (VOA) report, Truv can retrieve official monthly bank statement PDFs alongside your standard asset data. Because bank statement delivery requires specific account mapping and security configurations, this feature must be enabled by Truv Support before you can generate them. Prerequisites for Bank Statement Delivery To ensure bank statement PDFs can be successfully fetched and attached to your reports, your Truv account and verification orders must meet the following criteria: - **Product Type:** Statements are only available for **Verification of Assets (VOA)** orders. - **Use Case:** Your organization must be utilizing Truv for a **Mortgage** lending use case. Non-mortgage asset verifications do not include statement downloads. - **Financial Institution Support:** Statement fetching is supported primarily for major financial institutions connected through our core data networks. How to Enable and Request Bank Statements If your team requires historical bank statement PDFs to be included in your asset reports, follow these steps to get set up: ### 1. Contact Truv Support There is no self-service toggle or download button available in the dashboard by default. To turn this feature on, an account administrator from your team must reach out directly to **support@truv.com**. ### 2. Specify the Number of Months Required In your request to Support, please specify how many months of historical bank statements you need Truv to retrieve per account (for example: 2 months of recent statements). Our team will update your configuration to match your exact underwriting requirements. ### 3. Accessing the Statements Once our support team configures your account, Truv will automatically attempt to pull the requested number of statement PDFs whenever a borrower completes a VOA order. When successfully retrieved from the data provider, these statement PDFs are delivered directly to your **Encompass eFolder**. > ⚠️ **Note on Availability:** Please keep in mind that statement availability depends entirely on the data provider and financial institution. 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