- How do I refresh an order via Encompass?
- Why can't I download the reports via Encompass?
- Locked status in Encompass loan
- Are there “auto reminders” for borrowers to complete the verification?
- Does the fee fluctuate based on the number of employers selected when requesting VOE?
- Does the borrower need login credentials for their employer’s payroll system?
- Is Truv accessible on mobile devices for borrowers?
- What's the turnaround time for receiving the report?
- What if the employer doesn’t have a payroll system?
- Do borrowers need to reauthorize after the initial authentication or are they notified when we’re re-verifying?
- Can a verification be ordered from the Truv dashboard or only through the Encompass integration?
- Can the client upload the signed borrower’s authorization?
- Can you put multiple email addresses for status updates?
- Can an email be re-entered if there is a typo?
- If you enter an email will the person placing the order receive a notification?
- Will additional borrower pairs be listed?
- How do I set up Truv in Encompass?