Unfortunately, Truv only handles instant employment/income verification. Everything else is handled and taken care of by your background screener. Please contact your background screener for further assistance regarding your concern.
Articles in this section
- Can I use the service if I am paid in cash or my company runs payroll in-house?
- Is there any other way to verify my income and employment?
- My verification link has expired. What should I do?
- I can’t access any of my payroll accounts nor do I have access to my W-2
- I keep getting an error message that my login information is incorrect but I'm able to login when I go to my company's portal.
- I don't have access to view my payroll information outside of my company's network. What can be done?
- My company uses a 2FA code that is sent to me via text or an application. Can Truv verify with this?
- I don't have a login but I do have copies of my paystubs, where do I send them?
- Do you verify education?
- What if I don't have a payroll login?