Articles in this section

• How do I refresh an order via Encompass?
• Why can't I download the reports via Encompass?
• Locked status in Encompass loan
• Are there “auto reminders” for borrowers to complete the verification?
• Does the fee fluctuate based on the number of employers selected when requesting VOE?
• Does the borrower need login credentials for their employer’s payroll system?
• Is Truv accessible on mobile devices for borrowers?
• What's the turnaround time for receiving the report?
• What if the employer doesn’t have a payroll system?
• Do borrowers need to reauthorize after the initial authentication or are they notified when we’re re-verifying?