Please reach out to our support team via email at support@truv.com to troubleshoot the issue further.
Articles in this section
- No longer interested in verification, but still getting notifications
- Incorrect username & password
- Payroll provider account locked due multiple attempts
- I can't find my payroll provider in your list.
- What is a payroll provider?
- I don't remember my payroll credentials. How do I link Truv to my payroll account?
- What if I don't have a payroll login?
- Do you verify education?
- I don't have a login but I do have copies of my paystubs, where do I send them?
- My company uses a 2FA code that is sent to me via text or an application. Can Truv verify with this?